Privacy Policy
Thank you for using the City of Lake Wales website and app, and reviewing our privacy policy. Our privacy policy is clear: We will collect no personal information about you when you visit our website and app unless you choose to provide that information to us.
Information Collected and Stored Automatically
If you do nothing during your visit but browse through the web site, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit:
The Internet domain (for example, "xcompany.com") and IP address (an IP address is a number that is automatically assigned to your computer by your internet service provider whenever you are connected to the internet) from which you access our web site;
The type of browser used to access our site;
The date and time you access our site;
The pages you visit; and
If you linked to the City of Lake Wales web site from another web site, the address of that web site.
We use this information to help us make our site more useful to visitors, to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits.
Personal Data App Collects from You
When you create an App ID, connect to our services, contact us (including by social media), interact with App, we may collect a variety of information, including:
Account Information. Your App ID details, including email address, devices registered
Device Information. Data from which your device could be identified, such as device serial number
Contact Information. Data such as user name, head images, email address
Usage Data. Data about your activity on and use of our app, such as app launches within our services, including browsing history; product interaction; and other usage data
You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our services or respond to requests you may have.
Email
E-mail addresses are public records pursuant to Section 668.6076, Florida Statutes, and are not exempt from public-records requirements. If you do not want your e-mail address to be subject to being released pursuant to a public-records request do not send electronic mail to this entity. Instead, contact us by telephone or in writing, via the United States Postal Service.
If You Send Us Personal Information
If you choose to provide us with personal information, as in an e-mail to City staff, or by filling out a form with your personal information and submitting it to us through our website or app, we use that information to respond to your message and to help us get you the information you have requested.
We treat emails the same way we treat letters sent to the City offices. We are required to maintain many documents for historical purposes, but we do not collect personal information for any purpose other than to respond to you. However, information we receive may be considered public information which is subject to disclosure under Florida law. Except for information disclosure required by Florida law, we only share the information you give us with another government agency, if your inquiry relates to that agency. Moreover, we do not create individual profiles with the information you provide, or provide such information to any private organizations. The City of Lake Wales does not collect information for commercial marketing.
Protection of Personal Data at Website and App
At our Website and App, we believe that great privacy rests on great security. We use administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure.
Information Collected and Stored Automatically
If you do nothing during your visit but browse through the web site, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit:
The Internet domain (for example, "xcompany.com") and IP address (an IP address is a number that is automatically assigned to your computer by your internet service provider whenever you are connected to the internet) from which you access our web site;
The type of browser used to access our site;
The date and time you access our site;
The pages you visit; and
If you linked to the City of Lake Wales web site from another web site, the address of that web site.
We use this information to help us make our site more useful to visitors, to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits.
Personal Data App Collects from You
When you create an App ID, connect to our services, contact us (including by social media), interact with App, we may collect a variety of information, including:
Account Information. Your App ID details, including email address, devices registered
Device Information. Data from which your device could be identified, such as device serial number
Contact Information. Data such as user name, head images, email address
Usage Data. Data about your activity on and use of our app, such as app launches within our services, including browsing history; product interaction; and other usage data
You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our services or respond to requests you may have.
E-mail addresses are public records pursuant to Section 668.6076, Florida Statutes, and are not exempt from public-records requirements. If you do not want your e-mail address to be subject to being released pursuant to a public-records request do not send electronic mail to this entity. Instead, contact us by telephone or in writing, via the United States Postal Service.
If You Send Us Personal Information
If you choose to provide us with personal information, as in an e-mail to City staff, or by filling out a form with your personal information and submitting it to us through our website or app, we use that information to respond to your message and to help us get you the information you have requested.
We treat emails the same way we treat letters sent to the City offices. We are required to maintain many documents for historical purposes, but we do not collect personal information for any purpose other than to respond to you. However, information we receive may be considered public information which is subject to disclosure under Florida law. Except for information disclosure required by Florida law, we only share the information you give us with another government agency, if your inquiry relates to that agency. Moreover, we do not create individual profiles with the information you provide, or provide such information to any private organizations. The City of Lake Wales does not collect information for commercial marketing.
Protection of Personal Data at Website and App
At our Website and App, we believe that great privacy rests on great security. We use administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure.