§ 17-21. Billing and Payment for Services Provided by Contractor.

The City shall bill residential customers for services rendered by the Contractor and remit a pro-rated per customer rate to the Contractor as provided in this agreement. Contract fees will apply only to actual services rendered per residence. “Actual Service” will be linked to the status of the utility services at the residence; i.e., utility service on “vacation status” or disconnected for any reason shall not be considered to be “active.” Solid waste collection service shall not be considered to have been rendered while the utility account is not on active status. With each remittance, the City shall provide the number of “Active” pro-rated residential customers at the time of the most recent preceding billing. In June 2010 the City billed 4,4473.72 residential solid waste customers. Charges for solid waste collection, recycling, and disposal services shall be included on the residential customer’s utility bill and shall be billed during the regular utility billing cycles for following the close of the month when solid waste services are provided. The City Commission, by ordinance, may change the billing and collection period and method for any service individually or all services collectively.

It is recognized that disagreement may occur between the City and the Contractor related to billing and remittance due to the Contractor. When disagreement occurs concerning the contract provisions governing the customer rate, customer count, and/or whether billing period(s) were correctly calculated, the City Manager or his/her designee will make the determination. The City Manager’s determination shall be final, conclusive and binding upon both the City and the Contractor. The City Manager shall make such explanation as may be necessary to explain or justify his/her interpretation of the applicable contract provision(s). If the City Manager and Contractor are unable to reach a mutually acceptable payment schedule, the City shall deduct from the next scheduled payment(s) to the Contractor any overpayment previously made to the Contractor. In the event the Contractor does not agree with the City Manager’s determination, the Contractor may appeal to the City Commission within thirty (30) days of the City Manager’s decision.

The Contractor shall bill commercial and roll-off customers for services rendered and remit franchise fees to the City as provided in this agreement.

Accounts to be billed and payments due to the Contractor shall be determined as follows:  

 A. Residential Accounts
A residential unit shall be deemed to be receiving solid waste collection, recycling, and disposal services when utility services are supplied thereto. Contract fees will only apply to actual services rendered per residence. “Actual Service” will be linked to the status of utility service at the residence; i.e., utility service disconnected for any reason are not considered to be “active’” However, residents on “vacation status” will be charged vacancy rate of 25% of the normal residential rate. Accordingly, each residential unit considered to be “active” or on “vacation status” shall be billed for solid waste collection, recycling, and disposal services.

Payments to the Contractor will be made on a monthly basis with the first payment made by the 20th of the month following the monthly billing cycle. The first billing cycle will be November 2018 for October 2018 services. The first payment due date will be December 20, 2018. Payments will be made in accordance with Section 17-22, hereof.

B. Commercial Accounts
A commercial unit shall be deemed to be receiving solid waste collection and disposal services when a business tax receipt has been issued on a permanent of conditional basis. The Contractor shall invoice commercial and roll-off customers accordingly. The contractor shall pay the franchise fees at the end of each quarter by the 20 of the month following the end of each quarter in accordance with Section 17-23, hereof. For services rendered during fiscal year 2018-2019, the commercial rate shall be $7.46 per cubic yard. The rates shall be adjusted annually on each anniversary date beginning October 1st to reflect an increase based on Consumer Price Index for All urban Consumers (Water, Sewer and Trash Collection Services) US. Average, as published by the United State Department of Labor, Bureau of Labor Statistic. The minimum increase shall be 2.5% annually; however, Contractor may petition the Commission if the index is greater than 2.5% but in no event shall the total increase exceed 3%.

 

(Ord. No. 2018-02, § 1, 02-20-2018)

Notation

Note: Roll off customer’s rates are based on negotiated contract between Contractor and the customer.