Step one. An employee shall present his grievance to his immediate supervisor within five (5)
working days from the time of occurrence of the problem. The supervisor shall attempt
to resolve the problem within five (5) working days after the complaint is made to
him.
Step two. If the employee has not received an answer from the immediate supervisor within five
(5) working days, or if the employee feels the answer received is not satisfactory,
he will reduce to writing the facts and circumstances of the problem and present the
written statement to his department head within five (5) working days after the supervisor's
deadline in step one. The department head will investigate the grievance and meet
with the employee to discuss the grievance within five (5) working days. The department
head will notify the employee of his decision within five (5) days following the meeting
date.
Step three. If the employee has not received an answer from the department head within five (5)
working days, or if the employee feels the answer received is not satisfactory, he
may appeal in writing to the city manager within five (5) working days after the supervisor's
deadline in step two. The city manager, or his designee, will investigate the grievance
and meet with the employee to discuss the grievance within five (5) working days.
The city manager, or his designee, will notify the employee of his decision within
five (5) days following the meeting date. The decision will be final and binding.
(Ord. No. 2001-08, § 1, 6-19-01)
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