§ 17-30. Scope of Service.

It is the intent of this agreement to provide for the total collection of all refuse in the City of Lake Wales, Florida, with the exception of exclusions which are specifically listed herein. Scope of service to be performed by the Contractor shall be defined as follows:

A. Residential Service (Single, Duplex, Multi-family Dwelling Units and Mobile Homes all of which receive automated or semi-automated collection services.)

1. RESIDENTIAL GARBAGE AND TRASH

(a) FREQUENCY: The Contractor shall collect garbage and containerized trash from places of residence by automated or semi-automated service as necessary to collect the solid waste in totes one (1) time per week. If Contractor is notified by 2:00 pm, a missed pick-up will be removed on the same day. In any case, Contractor guarantees missed pick-ups will be removed within twenty four (24) hours. Contractor will provide, maintain and replace 95, 65 and 35 gallon totes as necessary for the residents. Additional totes may be purchased by residents for solid waste or recycling at the following rates: $60.00/per tote fee and $40.00/delivery fee. The residents will contact the City and the City will notify Republic via email. The Contractor will own the totes. The Contractor shall remove bulk items, such as household furniture and appliances, within 24 hours from receipt of request, unless the request is submitted on Friday, in which case the response will occur on the following collection.

Starting time for collection shall not occur before 6:00 a.m. on any day nor continue after 8:00 p.m. unless authorization has been obtained from the City Manager or his designee.

(b) QUANTITY: The Contractor shall be required to pick up all garbage and trash generated by a residential unit, except when the total pickup exceeds two (2) cubic yards.

(c) LOCATION: Complete garbage and trash collection service is hereby provided for in this agreement. Garbage, trash and bulk waste such as household furniture and appliances shall be placed at the curbside or beside service alley, if available. Back-door pickup of garbage and trash is available for residents with medical or physical conditions.

(d) METHOD: The Contractor shall make collections with minimum of noise and disturbance to the householder. Totes shall be handled carefully by the Contractor and shall be thoroughly emptied and left where they were found. This work shall be done in a sanitary manner. Any garbage or trash spilled by the collector shall be picked up immediately by the contractor’s employees.

2. RESIDENTIAL YARD WASTE

(a) FREQUENCY: The Contractor shall collect yard waste from places of residence one (1) time per week. If for some reason the pile cannot be picked up, the yard waste will be tagged by contractor notifying the resident to contact contractor. Contractor will coordinate with Code enforcement to resolve the issue.

(b) QUANTITY: The contractor shall be required to pickup yard waste generated by a residential unit. The contractor shall inform the owners of the residential units that items such as tree limbs, tree trunks, palm fronds, etc., shall be cut in lengths no greater that four (4) feet long if the item’s diameter is less the six (6) inches; and shall be cut in lengths no greater than two (2) feet if the item’s diameter is six (6) inches or greater. Grass cuttings, weeds, leaves, and other yard material must be placed in containers, bags, or bundles. No single item shall exceed fifty (50) pounds in weight. Contractor will collect unlimited amount of routine yard trimmings. Professional tree service companies are responsible for disposing of the resident’s debris. In instances of conflict relating to unusual and infrequent noncompliance with yard waste disposal requirements, the City Manager will determine whether or not the quality of the work and the fee charged is satisfactory, which determination shall be final, conclusive and binding upon both the City and the Contractor.

(c) LOCATION: Yard waste shall be collected from the front of the premises near the street (curbside) or from service City-approved alleys at the rear of the property, where available. On streets where no parkways or lawn areas near the street are available for placement of yard waste, the owner or occupant shall place yard waste adjacent to the driveway, but not further than ten (10) feet from the street nor in the street.

(d) METHOD: The Contractor shall make collections with as little disturbance as possible. This work shall be done in a sanitary manner, and any refuse spilled by the collector shall be picked up by the contractor’ employees.

(e) TWO ANNUAL CLEAN-UPS The Contractor will provide two annual “clean-ups” each year, once in the Spring and once in the Fall, when all residential waste, without limit as to size, deposited on the curbside shall be collected, except for debris or waste products generated by land clearing, building construction or alteration, and waste or materials that may not be disposed at the Polk County Landfill.

(f) ANNUAL CLEAN-UPS In addition to the two city wide annual clean-ups, the contractor will with the City when certain areas need to be cleaned up. Dumpsters will be provided at no charge at the discretion of the City Manager or his/her designee.

3. RESIDENTIAL RECYCLING

(a) RECYCLING ITEMS:      

a. Aluminum, steel, and tin cans      

b. Recyclable plastics – bottles and jugs      

c. Clear glass – bottles and jugs      

d. Newspapers      

e. Office papers      

f. Magazines, phonebooks      

g. Items not allowed light bulbs, paint cans, windows, or dishes, shoeboxes

h. Cardboard – laid on the ground by the 18-gallon recycling bins for collection. If and when the City changes of 65-gallon totes, all cardboard is required to be cut down and placed inside the 65-gallon tote. When the 65-gallon totes are in use, contractor has not obligation to collect cardboard not placed inside the tote.

(b) FREQUENCY: The Contractor shall collect recycling from places of residence one (1) time per week on a regular scheduled collection day.

(c) METHOD: The Contractor shall make collections with as little disturbance as possible. This work shall be done in a sanitary manner, and any refuse spilled by the collector shall be picked up by the contractor’ employees.

(d) RECYCLING CHARGES – 18 gallon bins: The contractor, at no cost to the customer or the City, will provide recycling bins for residential customers. Additional recycling containers will be provided upon request at no additional charge. The City will select the size, color, and logo that will be used on the recycling bins.

(e) RECYCLING CHARGES – 65/gallon totes: the Contractor shall supply and ensure distribution of one (1) 65/gallon recycling tote to each resident in the City of Lake Wales after September 30, 2018, at the Contractor’ expense. The distribution of the 65/gallon totes will be a date mutually agreed upon by the Contractor and the City. The title to these Recycling totes shall remain with the Contractor. The Contractor will supply and replace at its expense any Recycling Container damaged through the fault or negligence of the Contractor or its employees. The Contractor may charge a tote replacement fee of Sixty Dollars ($60.00) and a container delivery fee of Forty Dollars ($40.00) for replacement of any Recycling tote other than those damaged by the negligence of the Contractor or its employees. The Contractor shall replace Recycling totes within five (5) business days of request by the resident or the City.

(f) RECYCLING INCENTIVE: The Contractor will provide an annual rebate payment to the City for increasing the recycling tonnage. The Contractor will pay a rebate of $37.95 per ton on the annual average tonnage increase year-over-year. For example if the City’s average tonnage increased 10 tons in 2018 over 2017s tonnage, the City would receive a $3,000 recycling rebate (10 tons x 12 months x $25 per ton = $4,554).

(g) COMMERCIAL RECYCLING – The City’s commercial customers will be offered commercial recycling services. Each commercial customer’s recycling needs are unique. As available, he recycling service will be tailored to meet each customer’s needs.

B. Service to multiple family units and mobile home parks. Multi-family dwelling units and mobile home parks may use the following containers for accumulation of garbage and trash:

1. Automated or semi-automated tote service as per RESIDNETIAL SERVICES

2. Dumpsters emptied by mechanical means. See COMMERCIAL SERVICES for scope of service.

3. Recycling services will be provided in front-end containers.

C. Commercial Service (office buildings, stores, filling stations, lodges, motels, laundries, hotels, all public buildings, mall and shopping centers, food service, lodging establishments service establishments, light industry, schools, churches, clubs, hospitals and nursing homes, industrial establishments, construction sites and any establishments not included in the definition of residential unit)

1. COMMERCIAL GARBAGE AND TRASH

(a) FREQUENCY: Garbage and trash shall be collected for customers using cans not less than twice per week and shall be collected at a greater frequency if required to protect public health. Collection service for customers using containers emptied by mechanical means will be available from one day to six days per week; the frequency of service will be as mutually agreed upon by the customer and the Contractor, and shall be sufficiently frequent to protect the public health from the excessive accumulation of garbage and trash. If garbage and trash is collected more than once per day, the Contractor may charge the customer for the extra collection. Starting time for collection shall not occur before 6:00 a.m. on any day nor continue after 8:00 p.m. unless prior authorization has been obtained from the City Manager or his/her designee.

(b) QUANTITY: All garbage and trash generated at commercial and industrial establishments shall be collected. Where containers emptied by mechanical means are in use, all materials shall be placed in containers for collection. Commercial establishments provided hand pickup collection (cans) must place all refuse in containers for collection.

(c) LOCATION: It is the duty of the owners/operators of such establishments to accumulate refuse in locations mutually agreed upon by the owners/operators and the Contractor, and which are convenient for collection by the contractor. Where mutual agreement is not reached, the City Manager or his designee shall specify the location.

(d) METHOD: The Contractor shall make collections with as little disturbance as possible to business and commercial establishments. This work shall be done in a sanitary manner and any refuse spilled by the collector shall be picked up immediately by the Contractor’s employees.

(e) CONTAINERS: Commercial and industrial establishments may use any of the following containers for accumulation of refuse:

(1) The Contractor shall collect garbage and containerized trash by automated or semi-automated service as necessary to collect the solid waste in totes two (2) times or four (4) times per week depending on the commercial customer’s service subscription. Contractor will provide, maintain and replace 95 gallon totes as necessary for the customer. Up to one additional tote will be provided when requested by the customer. Each additional tote will be $60.00/tote and $40.00/delivery fee. The contractor will own the totes.

(2) Dumpsters emptied by mechanical means.

(3) Contractor shall provide plastic commercial dumpsters in certain identified areas which will serve to decrease the noise caused by dumping of metal dumpsters. Locations shall be identified and designated at the request of the City Manager.

2. COMMERCIAL YARD WASTE

All yard waste generated at commercial and industrial establishments shall be placed in separate containers for collection and shall not be mixed with garbage and trash or other waste. Commercial establishments provided hand pick-up collection (cans) must prepare yard waste for collection as set forth herein under paragraph A.2(b).

See RESIDENTIAL SERVICE – RESIDENTIAL YARD WASTE for scope of services.

D. Municipal Service (Parks, picnic areas, sidewalks, rights-of-way, and other property owned, leased, rented and controlled by the City of Lake Wales)

The Contractor shall empty all refuse containers used by the general public in any of the areas or places named in the above caption. The schedule may be amended during the term of the agreement upon the direction of the City Manager. The City shall have the right to use regular commercial type trash containers or cans with covers. Provision of containers and servicing of the facilities shall be performed at no cost to the City.

The following is a list of City facilities with container sizes and collection frequency. Additional locations may be designated at the sole discretion of the City Manager.

	Facility/Location	Size	Times/Frequency
1	Lake Wales Cemetery – Mulberry Street	4	2 weekly
2	Lake Wales Public Library – 290 Cypress Gardens Lane	2	1 weekly
3	Ball Park/Baranco – 300 Lakeshore Blvd N	4 and 8	2 weekly
4	City of Lake Wales – 409 3rd Street N (Kirkland Gym)	2	1 weekly
5	Lake Wales Waste Water – 830 Henry Street	3	1 weekly
6	Soccer Complex – Hunt Brothers Road	4	1 weekly
7	Lake Wales Community Center – 315 MLK Blvd (Walker & Seminole)	3	3 weekly
8	City Hall – 2011 W Central Ave	4	2 weekly
9	City Hall – 201 W Central Ave	(3) 95 galRecycle totes	1 weekly
10	Kiwanis Park – 1000 Lakeshore Blvd N	2	1 weekly
11	Lake Wales City Garage – Sessoms & Market	2	1 weekly
12	Depot Museum – 325 Scenic Highway S	2	2 weekly
13	Ball Park/Senior League – Springer Drive & Edgewater	8	2 weekly
14	138 Sessoms Ave – Yard Waste	20 yards	5 monthly
15	138 Sessoms Ave – Roll Off – Tires	10 yards	1 monthly
16	138 Sessoms Ave – Roll Off – Mixe Debris	20 yards	2 weekly
17	City of Lake Wales – Downtown trash receptaclesFlorida Refuse empties receptacles (located at Park and Stuart)	22 cans est.	2 weekly
18	City of Lake Wales – park receptaclesCity Public Works empties receptacles due to bike path and walkers in area (not safe for a garbage truck in this area)	22 cans est.	2 weekly
19	138 Sessoms Avenue – Brush	20 yards	5 monthly

 

*Charges for additional pulls of roll off units will be $275.00 per pull plus tipping charges for extra disposal.

E. Customer Service Facilities

The Contractor may have a customer service office located outside the city limits, but the telephone number must be local or toll-free. It shall be equipped with sufficient telephones, shall have a responsible person in charge during collection hours, and shall be open during normal business hours.

F. Scattered Refuse

The Contractor shall not be responsible for scattered refuse unless the same has been caused by his acts or those of any of his employees, in which case all such scattered refuse shall be picked up immediately by the Contractor.

G. Title to Refuse

The Contractor shall take title to acceptable refuse, recycling, and yard waste collected under this Agreement when it is placed in a Contractor vehicle. Title to and liability for Excluded Waste shall at no time pass to Contractor.

(Ord. No. 2018-02, § 1, 02-20-2018)